Modern Tire Dealer

NOV 2018

Magazine for the professional tire industry

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Page 29 of 111

M T D N o v e m b e r 2 0 1 8 26 tire design, manufacturing and marketing. Before I started with Cooper I assumed tires were simple products where rubber was poured into a mold and that every tire was basically the same thing. What keeps you up at night? My 19-month-old son. Growing up, what was your dream job? Taking over the family farm from my dad. I grew up on a hog farm with my brother and three sisters. Chuck Flannagan MANAGER, MARKETING AND EVENTS CONTINENTAL TIRE THE AMERICAS LLC FORT MILL, S.C. AGE: 37 What attracted you to the industry? e stability of working for a major manufacturer, the global footprint of the organization, and the opportunity to grow were and remain enormous factors for me. With a young family, I really value the opportunity to grow and advance, along with the long-term stability of remaining in one place. Messy or neat freak? It depends on who you ask. My kids would say I'm a stickler for neatness. My wife and teammates would say I'm messy. I suppose the truth is somewhere in between. Growing up, what was your dream job? I was raised a St. Louis Cardinal fan, and I had the good fortune early in my career to work for them for four seasons in their minor league group. I always wanted to run the Cardinals. In my dreams, I'm their GM and John Mozeliak is my mentor. Describe your first car and what you loved most about it. Nothing!! I got my first car when my grandmother quit driving. It was a 1982 Oldsmobile Cutlass Ciera. It ran, drove and smelled like a grandmother's car. What's your secret superpower? I'm a (self-appointed) world-class smoker and consumer of smoked meats. If you could start a new career tomorrow, what would it be? I'd be the chief customer service officer for hire by anyone. I think we've lost our ability in the business world to remember the impact of human interaction. Smile at people. Be nice. Remember that you are a reflection of the brand on your shirt/business card. at's what makes Chick-fil-A so special. ey value the person first, and then, they sell them chicken. What's the biggest issue facing the tire industry? Green technology is becoming more popular. I'm not sure that we are green enough, yet. What was your first job in the industry? I worked as a commercial tire on-the-road service tech. If you could start a new career tomorrow, what would it be? I would be a travel writer. I don't really want to be on TV, but traveling and sharing my experiences would be an amazing career. Tell us about your family. Carolyn, my wife, is an occupational therapy assistant, which means she helps people gain back motor function. Usu- ally, it takes a lot of coaxing, so she has a lot of patience, which comes in handy when being married to me. Kayla, 13, is the socialite. Jaymie is 9, gets straight A's and enjoys playing soccer. Sophy is 4, and is the epitome of a youngest child. She is spoiled by her sisters, and maybe her parents at times. Neil Bockrath MASTER BLACK BELT COOPER TIRE & RUBBER CO. FINDLAY, OHIO AGE: 36 What's the biggest challenge you've faced in your career? Leading a global effort to drive aggressive new levels of tire per- formance. I've really enjoyed working with colleagues across the world and sharing in the excitement as we achieve new levels of performance together. e most rewarding part for me is learning from our experts across each of our technical centers in Europe, Asia and North America and doing my part to help them share their knowledge by fostering collaboration. How do you spend your work day? Right now about half of my job revolves around project manage- ment activities: communicating between groups and planning next steps. e other half is mostly focused on training engineers and chemists about how to set up and analyze experiments and mentoring Lean Six Sigma Green Belts and Black Belts. How should the tire industry attract and retain more young talent? We should reach out to young talent by demonstrating the challenges and complexity that go into all aspects of the industry — from

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