Modern Tire Dealer

DEC 2018

Magazine for the professional tire industry

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55 w w w . M o d e r n T i r e D e a l e r . c o m EPICOR STREAMLINES THE INSPECTION PROCESS Epicor said its newest inspection soware helps improve workflow in the shop while also equipping consumers with easier to understand repair information. "e Smart Inspection 2.0 solution helps service businesses grow by streamlining and digitizing several of the most time-intensive steps in an automotive service transac - tion," said Stephen Gannon, senior director of automotive product management and development. "It also helps users both in the repair bay and at the service desk avoid mistakes and more quickly and accurately identify needed repairs." Accessible via any mobile device, Smart Inspection 2.0 allows the user to start an inspection by scanning the vehicle identifica- tion number or manually entering a make, model and year. at information provides a database of specifications and part and labor lookups specific to the vehicle. Users also can document scratches or dents on the vehicle prior to service to prevent damage claims. Inspection results then are used to create a comprehensive estimate that can be printed or even emailed to a customer for approval. e pricing and availability of parts can be integrated, and the parts can be ordered with a single click aer the customer approves the work. DENSO CONTINUES EXPANSION In 2018 Denso Products and Services Americas Inc. added part numbers, invested in two new warehouses and made major improvements to a third to increase the company's capacity by 30%. And all that growth came aer the company set a sales record the year prior. President Hal Kato said in 2017 sales in North America exceeded $10 billion for the first time. And there's no plan to slow that momentum, company officials said. Globally, Denso has made a $3 billion investment in research and development related to automated driving, said Joe Mejaly, senior vice president of operations, sales and marketing for Denso. Mejaly also announced the company's acquisition of Ease Simulation Inc., a Pennsylvania company that specializes in automotive diagnostics technology. MITCHELL 1 SIMPLIFIES ADAS REPAIRS Mitchell 1 is working to make Advanced Driver Assistance System (ADAS) technolo- gies easier for technicians to navigate. "e term 'ADAS' may not be immediately familiar to all shops, but everybody knows about blind-side monitoring, lane departure warnings and adaptive cruise control," said Ben Johnson, director of product manage- ment for Mitchell 1. "But the complexity is going to increase exponentially and inde- pendent shops need to be ready." In the Mitchell 1 ProDemand soware, every bit of ADAS data has been housed in a single spot. A click of the "Driver Assist — ADAS Quick Link" button directs users to a table of all the driver assistance systems in a particular make and model of a vehicle. e dashboard view offers an overview of the related components, and information on whether those components need calibration, or if they require a special tool or scan tool to complete the job. TENNECO TARGETS RIDE CONTROL ON PICKUPS Tenneco Inc. has designed a ride control product specifically for half-ton pickup trucks that might play nice on the roads during the week, but on the weekend need extra stability when pulling a boat, hauling a load of mulch or pushing a snow plow. The Monroe Magnum loaded strut assemblies will be available in early 2019 in eight SKUs. Fitments include the 2007-2017 Chevrolet Silverado 1500, 2006-2018 Dodge Ram 1500 4WD, 2004-2013 Ford F-150 4WD, and 2007-2018 Toyota Tundra. e assemblies will be engineered and assembled in the U.S. Monroe Magnum loaded strut assemblies feature the components for durability and exceptional ride characteristics under a wide range of loads. ese include a premium, gas-charged Monroe Magnum strut featuring 10-stage, acceleration-sensitive damping technology (on most applications), nitro- carburized piston rod and PTFE-coated bearing; a variable-rate coil spring; OE-style upper strut mount and bearing; enhanced- design dust boot; and jounce bumper. GM ROLLS OUT PERKS FOR PARTS PURCHASES "We want to make sure we're easy to do business with." What does that mean for the owner of an independent tire store or automotive repair center? David Mestdagh, general director of global product at General Motors Co., said the company will roll out a new, simplified loyalty program to reward aermarket shops for purchases of all GM parts. e "my GM Partner Perks" program is designed to reward independent service centers, body shops and fleets for their pur- chases of GM Genuine Parts and ACDelco, Chevrolet Performance and Chevrolet, Buick, GMC and Cadillac accessories. e program will debut in the first quarter of 2019. Mestdagh said a key component is that the buyer will receive "perks" for the purchase of GM parts no matter where they're purchased. e program's benefits include marketing sup- Denso's Joe Mejaly said the company is launching a new marketing catch- phrase. "With Denso, you're ready" tells consumers they can trust the quality and reliability of their auto parts. Ben Johnson said Mitchell 1 has added a mobile vehicle inspection application to its Manager SE software. AAPEX brought about the unveiling of a new booth and combined presence for the merged Tenneco Inc. and Federal- Mogul LLC companies. Ethan Bregger, marketing manager for Tenneco in North America, showed off one of the com- bined assemblies on display, and said together the companies provide "com- plete, around-the-wheel coverage."

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