Modern Tire Dealer

JUN 2019

Magazine for the professional tire industry

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Page 64 of 89

63 w w w . M o d e r n T i r e D e a l e r . c o m to go. Kramer, chairman, CEO and president of Goodyear Tire & Rubber Co., is telling us all to start anticipating these changes and planning for them. Perhaps there's something in these managed care principles that deserve a closer look. In future pages of MTD, I'll publish all of the results, research and learnings from the only real-world test of managed care of which I'm aware. Aer a decade of thought, research and plan- ning, a dedicated team of tire and service professionals tested managed care for 18 months in Charlotte, N.C., in the early 2000's. Everything will be explained, and all of the problems, mistakes, failures and successes of managed care will be examined. Maybe there's something here that independent dealers can use to address the changes Kramer sees coming. ■ Michael McGregor, "the Duke of Managed Care," is a partner at Focus Investment Banking LLC ( and advises and assists multi- location tire dealers on Managed Care in the automotive aftermarket. For more information contact him at Delivering quality weights and service to your shops since 1939 | 1-888-215-4575 Knock-on and adhesive weights available Managed care involves a contractual arrangement with individuals or fleets to provide for all of a particular vehicle's maintenance and repair needs over a two- to three-year period. It features something the financial markets love — recurring revenue

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