Modern Tire Dealer

APR 2017

Magazine for the professional tire industry

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MTD March 2017 Ransomware e Department of Justice has one more step to limit a ransomware infection: "No users should be assigned administra- tive access unless absolutely needed, and those with a need for administrator accounts should only use them when necessary." Going forward e aack was a wake-up call for the dealer, who requested anonymity in case the previous hacker decided to accept the "challenge" of his new system. "I can tell you what I did wrong," he says. "I did not go through a thorough process to put system controls in place that would have helped prevent this from happening. I needed an action plan in place to know what to do if it happened." "Also, by using and in-house server, it was easier to 'open up the doors' for hackers to come in. When we installed it, the ports got le open on the router. "We don't have a server in-house anymore. We're using one in the cloud." And he backs up the data regularly. "It was a horrible experience," he said. "Could it have been avoided? I think so. But hindsight is 20-20. If hackers really want to get in, they will, but I'm not going to help them." ■ Can the cloud protect you? Not completely, says WECnology CEO Discount Tire, the largest independent tire dealer chain in North America, recently announced a multi-year, multi-million dollar cloud-based service agreement with OneView Commerce plc. "We found that the overall savings in time and cost make cloud-based delivery of a digital store platform the most efficient and economical arrangement for achieving the operational return and improved cus- tomer experience that is at the heart of our strategy," said Tom Williams, senior vice president for Reinalt- Thomas Corp., which does business under the trade name Discount Tire in most of the U.S., America's Tire in parts of California, and as Discount Tire Direct online. But does a cloud-based system protect the company against ransomware? Not completely, says Wayne Croswell, CEO and president of WECnology LLC. "Having a cloud solution doesn't eliminate ransom- ware from happening," he says. "But when you host your application with a trusted secure company, they have the highest level of protection software which can help prevent hacks from getting in. "But you still have computers at the desks of em- ployees and counters, and if someone there gets a ransomware attack, it could infect the cloud instead of their in-house network." 'I needed an action plan in place to know what to do if it happened.' Quik-Link: 800-687-1557 ext. 14115 30

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